000388 - Polly Symondson Recruitment
Polly Symondson Recruitment, PSR, Specialist Regional Recruitment for the Charity Sector, Cheltenham, UK
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Job Number 000388

Job Title: Regional Fundraising Manager
Organisation: Wales Air Ambulance Charity
Salary: circa £29,000
Contract: Full time
Location: Hybrid – Home Working and required to work from Hub/Office/Airbase.
Closing Date: 27th May

 About Wales Air Ambulance

Wales Air Ambulance delivers advanced lifesaving medical care to people across Wales, 24/7. We are the only air ambulance charity, based in, and dedicated to, the people of Wales and rely entirely on your charitable donations to raise £11.2 million every year to keep the helicopters in the air and rapid response vehicles on the road.

We are a proud employer of over 100 passionate employees who undertake a range of functions, all of which support our lifesaving work across Wales. We are equally proud of our volunteers who selflessly give us the gift of their time to help us in our work.

We are driven by our Values, which sit at the heart of everything that we do, and we are committed to doing the right things for our patients, their families and our supporters. Teamwork is very important to us and is vital to the delivery of our strategic ambitions. Our mantra is being greater than the sum of our parts – every single person makes a difference to our work.

The Role

The Regional Fundraising Manager will play a crucial role in delivering our regional fundraising strategy, proactively recruiting, managing and motivating supporters and volunteers to undertake fundraising and awareness activities to ensure sustainable, long-term income and growth for the charity.

Collaborating closely with colleagues across our Fundraising and Retail Teams you will champion our fundraising products, events, and campaigns to engage supporters.

You will also raise profile in priority geographical areas to grow volunteer, supporter and ambassador involvement as well as identifying opportunities to maximise fundraising activity and core income.

A minimum 60% of work time will be spent face to face either at a hub/ office, an airbase, or as a result of external engagement.

Main Duties and Responsibilities

Responsibilities will include but will not be restricted to:

  • To achieve or exceed targets and Key Performance Indicators – financial and non-financial, and contribute to achieving targets as agreed with the Community Fundraising Manager.
  • Carry out new business research and acquisition activity identifying new corporate partners, organisations and third-parties, delivering proposals and presentations where required.
  • Maintain a programme of relationship management and engagement with all relevant individuals, community groups and corporate donors to achieve donor retention creating future actions/opportunities.
  • Produce financial and other summary reports as required, and proactively report on progress against targets and the budget, making recommendations and taking action for any activity that is underperforming promptly to ensure the team achieves the budget.
  • Work with the Volunteer Team to deliver recruitment drives, induction and retention activity for vital volunteer resources in your assigned area, including the development of an effective network of volunteer-led fundraising groups.
  • Work collaboratively with retail managers and the wider retail department, to share, train and co-ordinate volunteer resource including hosting regular volunteer meetings keeping volunteers informed.
  • Proactively recruit event participants for nationwide WAA events and fundraising initiatives as targeted, with a particular focus on new community-led fundraising products, and legacy giving events
  • Accurately update and record constituent records, income and actions using the charity’s CRM database. Use the database to assist regional strategy and budgeting. Ensure you adhere to GDPR rules and all other appropriate regulatory guidelines.
  • Organise, attend and evaluate major fundraising and supporter engagement events/activities to generate significant income, support and profile.
  • Work with the Community Fundraising Manager to develop and implement action plans, with a broad range of fundraising activities and strategic projects, targeting all income streams and sectors of the community.
  • Be an ambassador for the charity, generating and delivering on relevant opportunities to speak as a representative on behalf of Wales Air Ambulance to groups and organisations, utilising volunteer representatives where appropriate.
  • Process banking and respond to all queries (internal and external) promptly adhering to cash handling policy at all times.
  • Work collaboratively with colleagues in the fundraising and wider departments to discuss/share new fundraising initiatives, contributing to the achievement of targets including referrals to other departments.
  • Ensure fundraising activities are in line with charity policies, GDPR, values and Fundraising Regulator’s Code of Practice.

Person Specification

Candidates must be able to demonstrate the following:

  • Experience of working in a fundraising or customer service environment with a new business development focus.
  • Committed to and enthusiastic about the aims and objectives of Wales Air Ambulance.
  • Sensitive and effective interpersonal skills able to establish excellent working relationships with a broad range of stakeholders.
  • Experience of working on own initiative and ability to prioritise own workload.
  • Able to generate solutions, analyse and understand issues and make rational decisions based on relevant information.
  • Excellent organisational and planning skills to support local events and Charity wide activity achieving a good net profit or return on time invested for your region.
  • Excellent team working skills, collaborating regularly and consistently with remotely located colleagues.
  • Ability to manage own diary, change focus and prioritise work with guidance from Lead Regional (or Area) Fundraising Manager.
  • Confidence and resilience to work in a wide range of professional, social and challenging environments.
  • Good IT skills including Microsoft, email, internet, Customer Relationship Management software and confident in the use of technology.
  • Confident in money handling, banking and all associated administrative duties.
  • Valid driving license and access to a vehicle.

Desirable Criteria

  • Ability to communicate in Welsh.
  • Experience of working in the Charity sector.
  • Ensure full compliance with all relevant legislation and codes of practice, including but not limited to Fundraising Codes of Practice.
  • Up to date knowledge and understanding of regulation, policy and best practice codes, and ethicalconsiderations relevant to charity fundraising and income generation.

For a copy of the job information pack please contact us via the form on this page. To apply please attach your CV and a cover letter detailing how you meet the criteria for this role.

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