000140 - Polly Symondson Recruitment
Polly Symondson Recruitment, PSR, Specialist Regional Recruitment for the Charity Sector, Cheltenham, UK
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Job Number 000140

Job Title: Community Fundraising Manager
Charity: Tŷ Hafan
Salary: up to £42,700 (d.o.e)
Contract: Full time – 37.5hrs
Location: Field Based (with frequent travel across our fundraising geography of S and SW Wales)

Closing Date: 13th October

About the Charity

Tŷ Hafan is a leading and much-loved charity that provides life-changing care and support to children with life-shortening conditions and their families who live in Wales.

At our welcoming and vibrant hospice in Sully, and in communities and homes across the country, we do all we can to help families enjoy time together and create precious memories.

Weʼre also a safe and loving haven when a child is close to the end of their life, providing comfort and expert care in a familyʼs darkest hours and beyond. Put simply, we are a vital lifeline to our families. Easing their worries. Giving them hope of a brighter future. And helping them enjoy life again.

What we do

In our hospice, communities across Wales and family homes, we provide specialist services to help children and young people with life-shortening conditions have fun, grow in confidence and feel good, both physically and mentally.
We also assess the needs of parents, siblings and other family members, before offering personalised support to give them strength, make happy memories and improve their quality of life.

However, despite our best efforts, we know only a fraction of the families who need our help are getting it. So, we raise awareness of our life-changing services and push the government to do more to help all children with life-shortening conditions and their families
in Wales.

On top of this, we pride ourselves on being a first-class charity in every aspect. This means we do our very best to deliver

exceptional supporter and volunteer experiences. We go above and beyond to be an even better employer. And we work hard to create and maintain the best possible partnerships.

Our Values

At Tŷ Hafan we make a difference by demonstrating compassion, delivering excellent service, working together and taking ownership and we expect all staff to represent our values as a core part of their role.

About the role/job purpose

The Community Fundraising Manager will be directly responsible for growing and developing the community fundraising programme at Tŷ Hafan. With the full support of the Head of Fundraising (Corporate, Community and Major
Giving), the postholder will take the lead in developing and implementing a community fundraising strategy, with a focus on securing, developing and retaining profitable and mutually beneficial relationships with individuals, community groups and organisations, schools and SMEs. Along with leading and line managing the Regional Fundraisers, the role will be responsible for proactively acquiring new supporters and account managing existing supporters, as well as developing the tools and mechanisms required to deliver long-term, sustainable income growth from community fundraising. The postholder will work with colleagues across the organisation to maximise engagement across communities in Wales.

Additional information

The Income Generation team plays a key role in raising the funds to enable Tŷ Hafanʼs hospice and community programmes to support children with life- shortening conditions and their families in Wales. We have a diverse programme of fundraising activity which includes individual giving, legacy giving, community fundraising, corporate partnerships, events, lottery, retail, grants & major giving which are underpinned by a dynamic brand activation strategy.

We strive to be an innovative, supportive and agile team; working to collectively deliver ambitious goals.

Main duties and responsibilities

Key Tasks

  • Develop, implement, and manage the Community Fundraising strategy and plans to deliver long-term income growth for the Charity.
  • Accountable for implementing and achieving targets and budgets in line with business plans.
  • Develop and implement long-term operational plans to deliver agreed community income targets and engagement KPIs across multiple income streams with a particular focus on community groups and organisations, SMEs and schools.
  • Develop a thorough knowledge of your geographical fundraising area, creating and implementing plans to maximise engagement and income from individuals, community groups and organisations, schools and SMEs.
  • Ensure team delivery of a first-class account management to Tŷ Hafan supporters, developing mutually beneficial relationships to retain and further develop support.
  • Identify, research and approach new prospective supporters to secure new support from a range of community supporters.
  • Work alongside Community Engagement volunteers to deliver a high-quality supporter experience and to maximise engagement across communities.
  • Diligently record and manage supporter information and utilise data analytics to inform decision making, identify opportunities and review performance.
  • Project manage delegated components of marketing campaigns and team wide projects and contribute to prioritised income generation activities as required.
  • Work with colleagues and volunteers to take advantage of networking opportunities to generate contact and leads.
  • Work closely with colleagues in Care and marketing and communications, to develop compelling and relevant propositions for potential community supporters.
  • Have a thorough understanding of all care activity taking place in your region and where possible families who are supported by Tŷ Hafan.
  • Produce regular performance reports on agreed Key Performance Indicators for Community Fundraising.
  • Be a specialist and lead in Community Fundraising for Tŷ Hafan and maintain a strong knowledge of relevant legislation and best practice across the sector.
  • Build collaborative working relationships with colleagues to generate and maximise PR, brand building opportunities, pro-bono gifts and volunteering from community supporters.
  • As a senior manager within the Income Generation team, undertake other appropriate leadership duties when required.
  • Any other duties appropriate with the band and level of responsibility of this role for which the job holder has the necessary experience and/or training to complete.

Please contact us for a copy of the job pack for the full role description, person spec and information on how to apply, via the form on this page.

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