Polly Symondson Recruitment | 000156
Polly Symondson Recruitment, PSR, Recruitment in the Charity Sector, Cheltenham, London, UK
charity job, not for profit, fundraising job, fundraising position, regional, oxfordshire, gloucestershire, midlands, buckinghamshire, surrey, berkshire, event fundraiser, corporate fundraiser, trust fundraiser, head of fundraising, director of fundraising, cheltenham, Polly Symondson
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000156

VACANCIES

Job Number:00156

Job Title: Membership and Communications Officer

Salary Range: £23,164 – £25,298

Charity : EAUC

Location: Cheltenham, Glos

My client, EAUC is a not-for-profit, member based charity, run by members for members. Representing over 2 million students and nearly 400,000 staff with a spending budget of over £25 billion. The charity supports leaders, academics and other professionals to drive sustainability to the heart of their post-16 education institutions in the UK and internationally.  They are looking to recruit a Member and Communications Officer to join their dynamic and effective team.

Key responsibilities to include 

  • To be the key contact for members – Looking after existing members, resolving issues and improving members’ perception of the organisation. 
  • Develop and implement the member relationship management. This would include recruitment and retention of members, member satisfaction and engagement and exit strategies. 
  • Manage the development, production and evaluation of member products and services, such as newsletters, website and segmentation of membership services. 
  • Delivery of all communication content to a consistently high standard and to short deadlines including social media, website content management systems, email marketing (Mailchimp), online marketing, direct marketing, PR, newsletters, surveys and research and event marketing. 
  • Managing and delivery of keeping our websites up to date 
  • Managing our social media channels 
  • Creation of artwork and branding for all communications 

Person specification to include 

  • Knowledge of membership management and/or communications with proven success of project managing from conception through to completion. 
  • Extensive communication and marketing skills including social media, website content management systems, email marketing (preferably Mailchimp), online marketing, direct marketing, PR, surveys and research and event marketing.
  • Confident user of Microsoft Office software and Adobe Creative Suite including Photoshop (intermediate to advanced ability) and other marketing tools such as Canva.
  • Sound knowledge of database management and customer relationship management with strong attention to detail, with high accuracy and quality of output.
  • Excellent customer service experience, with the ability to discern customer needs and wants, and to respond accordingly to both internal and external customers 

Excellent benefits including generous holidays and 12.5% employer pension contribution 

 

 

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VACANCIES

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Please fill in your details below and it’s optional to add your CV: