OVERALL JOB PURPOSE: Programmes Support Manager

Roald Dahl’s Marvellous Children’s Charity has established over 80 Specialist Children’s Nurses across the UK. Roald Dahl Specialist Nurses care for and support over 21,000 children and young people with complex, lifelong conditions. They are a lifeline for these children and their families.

This rewarding and interesting role requires a motivated, empathetic and dedicated individual with a minimum of 3 years’ relevant healthcare experience to work with and assist the Head of Programmes to deliver the Programmes Workplan with specific responsibility for managing the support of the Roald Dahl Specialist Nurses including their Professional Training & Development, Impact Measurement, and organising and co-ordinating the Roald Dahl Nurses’ Conference and Workshops.

RESPONSIBILITIES

Roald Dahl Specialist Nurses’ Programme

Manage the Support of the Roald Dahl Specialist Nurses:

• Be a point of contact for the Roald Dahl Nurses, maintaining regular contact and engagement by managing the digital communications platform – Facebook Workplace.
• Deliver the Group Training and Development programme for Roald Dahl Nurses.
• Manage the Individual Educational Grants to Roald Dahl Nurses, providing recommendations to Head of Programmes for approval and ensuring monitoring reports are received and impact of training support measured. Provide reports to Head of Programmes.New Roald Dahl Nurse posts:
• Manage the administration of new Roald Dahl Nurse post applications by issuing tender packs, monitoring and collating responses and preparing the Assessment Panel packs.
• Liaise with the applicant NHS Trusts.

• Update and maintain the website in relation to Roald Dahl Nurses.
• Advise colleagues of any changes in numbers/details of Roald Dahl Nurses twice a year (endof March and end of September).
• Notify Database Controller of changes in data regarding Roald Dahl Nurses.Roald Dahl Nurse Events (Lead on logistics & event planning):

• Work with the Head of Programmes to develop a project plan and implement Roald Dahl Nurses’ Conference in a timely manner with best use of resources to result in a successful and cost-effective event.
• Organise the New Nurse Induction Days at the charity office or virtually.
• Organise Workshops for Roald Dahl Nurses outlined in the annual Programmes’ Workplan.Healthcare Sector Engagement
• Work with CEO and Head of Programmes to deliver a Sector Engagement Plan.

Advisory Group – Healthcare (HCAG)

• Assist the Head of Programmes in the running of the HCAG.
• Maintain database of HCAG members’ details.
• Support Head of Programmes with organisation of meetings and attendees.
• Attend meetings and be responsible for minute-taking.Affiliate and Adopted Roald Dahl Nurses’ Programmes

• Manage the implementation of the proposed Affiliate and Adopted Nurses’ Programmes following design and development process by the Head of Programmes and Head of Development
• Maintain database of Affiliate and Adopted Members’ details once the programme is in place.
• Liaise with Affiliate and Adopted Nurses once the programme is in place.

Impact Measurement (Roald Dahl Nurses)

• Support Head of Programmes and Head of Development in the implementation, maintenance of impact measurement tools used to evaluate Roald Dahl Nurses (Annual RDNs’ Audit), managing receipt of RDN responses and following up as necessary.
• Ensure that all Roald Dahl Nurses who are still being funded by the charity submit 6-monthly reports and case stories and keep digital file records organised.
• Collate data, assist in analysis and report writing.

Research

• Support Head of Programmes and Head of Development in study of possible further research opportunities for next area of focus.

Programmes Support for Fundraising & Communications Department

• Undertake new case story gathering with families under the care of Roald Dahl Nurses for dissemination and use by the Fundraising & Communications Department.
• Liaise with the Programmes Support Executive who manages the case story and photograph consent process, the Marketing Communications Manager and Head of Programmes to ensure all case stories and photographs used have permissions in place.
• Provide information from Programmes to the Fundraising Team to assist with funding applications, as required.

OTHER MATTERS

• This job description helps the postholder to understand her/his main duties. It is not exhaustive and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
• Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory Disclosure and Barring Service report.
• The appointment is subject to the satisfactory completion of a three-month probationary period.
• Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.
• The postholder may be required to travel within the UK, for example to attend meetings in other parts of the country. This may very occasionally require overnight stays, though with advance notice. The postholder may also be required to undertake occasional evening and weekend work when, for example, we hold or attend events.